Reactivate a user (Admin only)

If a previously inactivated user returns to the program, reactivate their account rather than creating a new one.

1. Open the user's record.

Use the Admin menu to open the Users list for the relevant organization.

Filter on Inactive, and click on the name of the user to open his or or screen.

If you don't see the user in the list, check your context menu. Some LENA organizations have suborganizations, and the user you're looking for might be in one of those. You'll need to select the organization/suborganization where the user was added.

2. On the person's screen, click the Status dropdown and select Active.

3. Submit changes to save.