LENA Hub for Start
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Current Release Info - LENA Hub v4.1.4
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LENA Hub: Installation, settings, and orientation
- Install the LENA Hub cloud processing software
- Choose and update LENA Hub settings
- Install the LENA old-style recorder driver
- LENA Hub system requirements
- LENA Hub technical information for network administrators
- LENA Hub technical FAQs
- View your LENA Hub version and settings
- Update existing LENA Hub software
- Disable AutoPlay so that connecting the recorder does not open File Explorer
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LENA Hub: Transfer, process, erase, and charge recorders
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LENA Hub troubleshooting guide
- Troubleshooting: Can't log in on LENA Hub
- Warning: Could not connect to the LENA Device Service
- Hub cannot connect to the internet
- Unable to save settings in LENA Hub
- Device not recognized by LENA Hub
- "Communication driver" failure alert
- Windows prompt to format LENA device
- Hub recorder error: Recorder does not contain any audio
- Hub recorder error: The recorder is not assigned
- Hub recorder error: LENA Online authentication failed. Please check your credentials and try again
- Hub recorder error: The audio on the recorder starts before the child was born
- Device icon is stuck on "Confirming"
- Audio transfer failure (failed to transfer from device to Hub)
- Upload failure
- Local processing failure
- Files have been uploading / processing for days
- Send LENA Hub logs to LENA Support
- Show hidden files (C:\ProgramData)
- Hub installation error: Unsupported .NET Framework
- Hub installation error: Problem with Visual C++ Redistributable installation