Inactivate a user (Admin only)

When a user leaves an organization and/or is no longer authorized to view its LENA data, the account administrator should inactivate the user.

Inactive users cannot log in to LENA Online or LENA Hub and will no longer receive notifications, but their history in LENA Online is preserved.

1. Open the user's record.

Use the Admin menu to open the Users list for the relevant organization, and click on the name of the user you need to inactivate.

If you don't see the user in the list, check your context menu. Some LENA organizations have suborganizations, and the user you're looking for might be in one of those. You'll need to select the organization/suborganization where the user was added.

2. Click the Status dropdown to select Inactive.

3. Submit changes to save.