LENA Start Support

Recent Updates

LENA Hub technical information for network administrators
Updated on: May 23, 2023
- User Guides and Troubleshooting Help LENA Hub for Start LENA Hub: Installation, settings, and orientation LENA Hub technical information for network administrators
Upload failure
Updated on: May 09, 2023
- User Guides and Troubleshooting Help LENA Hub for Start LENA Hub troubleshooting guide Upload failure
Add a user (Admin only)
Updated on: May 05, 2023
- Getting Started Quick Start Guide for LENA Start Account Setup: Organizations, Users, Groups, and Sessions Add a user (Admin only)
- User Guides and Troubleshooting Help LENA Online for Start Users & Logins Add a user (Admin only)
Permissions security user roles purview
Change a user's access permissions (Admin only)
Updated on: May 05, 2023
- User Guides and Troubleshooting Help LENA Online for Start Users & Logins Change a user's access permissions (Admin only)
Reporting Data export: Data from recordings
Updated on: Mar 08, 2023
- User Guides and Troubleshooting Help LENA Online for Start Data Exports Reporting Data export: Data from recordings
data dictionary
Hub recorder error: LENA Online authentication failed. Please check your credentials and try again
Updated on: Feb 23, 2023
- User Guides and Troubleshooting Help LENA Hub for Start LENA Hub troubleshooting guide Hub recorder error: LENA Online authentication failed. Please check your credentials and try again
Troubleshooting LENA device errors and symptoms
Updated on: Oct 26, 2022
- User Guides and Troubleshooting Help LENA Device LENA device troubleshooting guide Troubleshooting LENA device errors and symptoms
Troubleshooting: Can't log in on LENA Hub
Updated on: Oct 11, 2022
- User Guides and Troubleshooting Help LENA Hub for Start LENA Hub troubleshooting guide Troubleshooting: Can't log in on LENA Hub
Edit, delete, or add a caregiver
Updated on: Sep 19, 2022
- Getting Started Quick Start Guide for LENA Start LENA Online Prep: Participants, Caregivers, Recorder Assignments Edit, delete, or add a caregiver
- User Guides and Troubleshooting Help LENA Online for Start Participants & Caregivers Edit, delete, or add a caregiver
Snapshot errors: Wrong child, incorrect birth date, mistakes on responses
Updated on: Sep 06, 2022
- User Guides and Troubleshooting Help LENA Online for Start LENA Snapshot Snapshot errors: Wrong child, incorrect birth date, mistakes on responses